Debit & ATM Cards

To report a lost, stolen, or compromised Visa® Check Card, ATM card, or HSA debit card:

During regular business hours (Monday-Friday, 8:00am-5:00pm), call WGSB's ATM Department at 800-564-2735.

All other times, call 800-472-3272. 


Credit Cards

To report a lost, stolen, or compromised Platinum Visa Credit Card: 

Call our specialized VIP Customer Service Department 24x7.

  • VIP Customer Service 1-800-883-0131
  • Outside the U.S., call 727-570-4881


Prepaid Cards

To report a lost, stolen, or compromised Visa Prepaid Card:

  • For a Gift Card, call Gift Card Customer Support at 800-827-6227
  • For a Travel Card, call Travel Card Customer Support at 800-827-6557