Visa® Debit Cards

Use your Visa® Debit card from WGSB to pay for purchases around town, online, and anywhere Visa is accepted. The amount of the purchase is deducted directly from your checking account, so there are no interest charges when you use it. 

Debit cards are better than checks because they are fast and easy to use, with no checks to write or checkbook to carry. And debit cards are better than cash, because they're safer than cash and come with Visa's Zero Liability protection in the event of fraud.

Call or visit your local WGSB office to apply for one today (some restrictions apply). 


Contactless Cards

Tap and go wherever contactless cards are accepted for a convenient, secure, and touch-free checkout.


WGSB customers will automatically receive a contactless Visa Check card when their current cards renew. The new cards may be used in the traditional way, by inserting or sliding the card at the terminal, or by simply tapping it on the machine for a near-effortless payment experience wherever contactless cards are accepted.

A few things to know about contactless cards:

  • Your name, card number, and other personalized card information appears on the back of the card, rather than on the front.
  • Debit cards will no longer include raised embossing or have personalization on the front of the card.
  • Even though a merchant may be enabled for contactless cards, they may still require customers to enter a PIN when using their card as a debit (this is dependent on the merchant’s system and specifications).

Traveling?

Log into online or mobile banking, scroll down to Card Management, and click on the airplane icon to let us know about your travel details, so that we can be sure your debit card is available for use wherever you go. Important: this option is for domestic travel only; for international travel, including to U.S. territories, please contact your local branch or our Operations & Call Center for assistance.


Report a Lost or Stolen Card
To report a lost, stolen, or compromised Visa® Debit card or HSA debit card:
  • During regular business hours (Monday-Friday, 8:00am-5:00pm), call WGSB's ATM Department at 800-564-2735.
  • Any time, log into WGSB's new online or mobile banking services and go to "Card management" to turn your card off.

 

Protection for Your Debit and Credit Cards

To protect your accounts, WGSB provides real-time monitoring of all debit card transactions for potentially fraudulent activity. If we suspect fraudulent debit card use, our Fraud Center will contact you to verify the legitimacy of the transaction(s). 

When suspicious activity is detected, our Fraud Center will attempt to send you a text message first. If a reply is not received within 5 minutes, an email will be sent. If there is no reply to the email within 5 minutes, a call will be placed to the home phone number on record. Calls are only placed between 8AM and 9PM. Calls from overnight transactions are made after 8AM.

Message and data rates may apply.


Card Management Services

Card Management lets you control when, where, and how your WGSB debit card and you'll find it inside WGSB's new online and mobile banking services.  Log in and go to Card management from your dashboard to get started.  

 


Visa Purchase Alerts®

Know where your money is going. With Visa Purchase Alerts, you can take control of your card and enjoy greater security and convenience.

Enroll today to get real-time alerts whenever a purchase made with your card meets the criteria you selected during enrollment (1). Sign up to receive a text or email or both, as you like.

3 easy steps to enroll!

Visit the Visa Purchase Alerts website to check eligibility, register your mobile device (2), and choose the notification triggers that match your needs (ex. transactions that exceed a set amount or online purchases). Note that all Visa Debit cards from WGSB are eligible, and other cards may be too. Enroll all eligible cards to enjoy the greatest level of control.

Sign up now!

(1) A qualified transaction is any transaction routed through Visa.


(2) Not all card issuers will allow cards for SMS message alerts. Message and data rates may apply.



Visa Platinum Credit Card®

Visa Platinum Credit Cardholders can access mycardstatement.com website to manage their account and make payments online.