Electronic Alerts Discontinued Effective May 31, 2022
As of May 31, 2022, WGSB’s electronic alert messaging service will be discontinued by our vendor.
This impacts the “Alerts” feature within GOLD internet banking and Guaranty eCorp, and does not affect any other messages you receive from the bank, including those related to your debit card, mobile banking app, electronic statement notices, and GO Checking accounts.
If you have set up alerts within GOLD or eCorp (for example, to notify you of a low balance, loan payment due, deposit received, or check posted), these messages will end on May 31, 2022. A new messaging feature will be provided along with new, more robust electronic and mobile banking services in the fall of 2023.
Customers currently receiving “low balance” notifications are encouraged to contact the bank before May 31 to set up Automatic Transfer Service (ATS) between your savings and checking accounts to prevent overdrafts. For all other notifications, we encourage you to take advantage of the bank’s online and mobile services to quickly check account balances and transactions at any time.
If you have questions, feel free to contact us or call 800-564-2735 during regular business hours (Mon-Fri, 8AM-5PM).