What to Expect - Important Dates
On October 23, Woodsville Guaranty Savings Bank will launch a new banking system, featuring new online, mobile, and telephone banking services that will greatly enhance the experience for consumer and business customers.
To make this transition possible, a brief interruption in some services will be required.
Following are details about those interruptions:
To make this transition possible, a brief interruption in some services will be required.
Following are details about those interruptions:
- The current bill payment service will end on Monday, October 16 and a new one launched on Monday, October 23. All payments scheduled on or before Sunday, October 15 will be paid as scheduled.
- ATMs will not be able to accept deposits beginning Wednesday, October 18 at 3:00pm and for approximately one week.
- Mobile deposits will not be accepted after 3:00pm on Thursday, October 19 until Monday, October 23 when the new mobile app is launched.
- A statement will be cut and mailed for all accounts at the close of business on Thursday, October 19. Going forward, the statement cycle for some accounts will change.
- Debit card transactions may be limited Thursday, October 19 at 5:00pm until the morning of Monday, October 23. Please have another form of payment available.
- Consumer online and mobile banking services will be available in view-only Friday, October 20 through Sunday, October 22.
- eCorp banking services will be unavailable Friday, October 20 through Sunday, October 22.
- GAL telephone banking will be unavailable Thursday, October 19 until Monday, October 23.
- Online, mobile, and ATM balances may not reflect all transactions starting Thursday, October 19 at 5pm through Sunday, October 22.
- All WGSB offices will be closed Saturday, October 21 and Sunday, October 22.
- Monday, October 23 is launch day for new services!
