Use WGSB’s mobile app* service to:

• Check account balances. 
  
• Review recent account activity. 
  
• Transfer money between accounts. 
  
• Pay bills. 
  
• Change and cancel pending payments. 
  
• Make deposits (enrollment in Mobile Deposit required) 
  
• Find WGSB’s ATM and branch locations. 
  

*For certified devices only. 

See the Certified Device List

Requirements:

To use WGSB’s Mobile Banking app, your mobile device must have an operating system that supports application downloads and may require a data service plan. Download the Mobile Banking application using the link sent by SMS text message during the enrollment process, or go directly to your app store and search 'WGSB' to download. Message and data rates may apply. 

Help:

Quickly get help and answers to your questions by calling 800-564-2735 during regular banking hours (Mon-Fri: 8:00AM-5:00PM). Reply “HELP” to 96924 for help. Reply “STOP” to 96924 to cancel. Message and data rates may apply. 

Getting started is easy!

Simply visit the app store for your mobile device and search 'WGSB' to download the app. If you are already enrolled in GOLD Internet Banking, your access ID and password are the same as those you use to access GOLD.  If you are not already enrolled, follow the prompts.

You must have WGSB's Mobile App to use Mobile Deposit. Once you do, you may enroll in Mobile Deposit (once your enrollment is accepted, you will see a "Deposits" tab added to the top of your App Banking page. 

Helpful Hints 

Follow these easy steps for using the Mobile Banking downloadable app to view account information, pay bills, transfer funds and locate ATM and branch locations. 

How To Download the Mobile Banking App to the Mobile Device

Customers who are interested in using the Mobile App only may go directly to their device’s app store, search for WGSB, download the application, sign in, accept the terms and conditions, and get started right away. Any customer who uses this method to access Mobile Banking and later wants to add Mobile Browsing or Text Messaging must do the following through our GOLD Internet Banking website: go to ‘Edit Personal Settings’, scroll down to ‘Mobile Banking’, and select ‘Manage Devices’. Follow the instructions to add the additional services that you wish to use. 

How to Enroll in Multiple or Other services 

• Log in to GOLD from a computer, click on "Edit Personal Settings", go to the Mobile Banking profile, and 'Enroll now'. Follow the prompts to enroll, choose services, and more as follows: 
  
• From the "Download Mobile Banking" text message received after activating the mobile device, select the hyperlink.
  
• Follow the prompts on your mobile phone and within the app store to download the WGSB Mobile Banking application.
  
• The Mobile Banking application is downloaded to the mobile device and an icon displays. 
  
• A text message will be sent to you following the download of the mobile application with a link to activate and launch the WGSB Mobile Banking application for the first time. Message and data rates may apply. 
  
• Click the link to launch Mobile Banking. 
  
• Future visits to the mobile banking website may be made by simply selecting the WGSB Mobile Banking app icon on your mobile device. 
  

How To View Accounts via the Mobile Banking App 

Complete the following to view account balances and view transaction history and details: 

Log in to Mobile Banking using your current GOLD login via the Mobile Banking app. The Main Menu page is displayed. Select "View Accounts". The Accounts page is displayed. All accounts enrolled in Mobile Banking display along with the account balance. 

Select the account balance to view a list of transactions for the appropriate account. The Account Details page is displayed. 

Select "Transaction History" to view transaction history for the appropriate account. The Transactions page is displayed. Select "Account Details" to return to the Account Details page. 

Select "Log Out" to close Mobile Banking.

How To Pay Bills via the Mobile Banking App

Complete the following to submit a bill payment: 

Log in to Mobile Banking using your current GOLD login. The Main Menu page is displayed. 

Select "Pay Bills".

Make a Bill Payment

The Pay a Bill page is displayed. 

• Select "Make a Payment". The Select a Biller page is displayed. 
  
• Select the appropriate payee. The Biller Information page is displayed. 
  
• The "Do you want to pay this biller" message is displayed. Verify the information is accurate. 
  
• Select "Yes". The Enter Payment Information page is displayed. 
  
• Establish the following: Pay From: Select the account to debit for the payment. Amount: Enter the amount of the payment. Pay Date: Enter the date of the payment.
  
• Select “Next”. The Confirm Payment page is displayed.
  
• The "Do you want to make this payment" message is displayed. 
  
• Verify the payment information is accurate.
  
• Select "Yes". The Payment Confirmation page is displayed.
  
• Select "Back" to return to the payee list.
  
• Select "Menu" to return to the Main Menu.

Change a Bill Payment 

• The Pay a Bill page is displayed. 
  
• Select "Change or Cancel Payments". The Select a Payment page is displayed. 
  
• Select the bill payment to change. The Payment Details page is displayed. 
  
• Select "Change Pmt". The Enter Your Changes page is displayed.
  
• Make the necessary updates and select "Next". The Confirm Changes page is displayed. 
  
• The "Do you want to make this payment" message is displayed. 
  
• Verify the payment information is accurate. 
  
• Select "Yes". 
  
• Select "Back" to return to the payee list. 
  
• Select "Menu" to return to the Main Menu. 
  

Cancel a Bill Payment

• The Pay a Bill page is displayed. 
  
• Select "Change or Cancel Payments". The Select a Payment page is displayed. 
  
• Select the bill payment to cancel. The Payment Details page is displayed. 
  
• Select "Cancel Pmt". The Cancel Bill Payment page is displayed.
  
• The "Are you sure you want to cancel this payment" message is displayed.
  
• Select "Yes". The Cancellation Confirmation page is displayed.
  
• Select "Back" to return to the payee list. 
  
• Select "Menu" to return to the Main Menu. 
  
• Select "Log Off" to close Mobile Banking. 
  

How To Transfer Funds via the Mobile Banking App 

• Complete the following to complete an account transfer: 
  
• Log in to Mobile Banking using your current GOLD login via the Mobile Banking App. The Main Menu page is displayed.
  
• Select "Transfer Money". The Transfer Money page is displayed.
  
• Establish the following: Transfer From : Select the account to debit for the transfer. Transfer To : Select the account to credit for the transfer. Amount : Enter the amount of the transfer.
  
• Select “Next”. The Transfer Amount page is displayed.
  
• Enter the transfer amount and select "Next". The Confirm Transfer page is displayed.
  
• Select "Yes". The Transfer Confirmation page is displayed.
  
• Select "Menu" to return to the Main Menu. 
  
• Select "Log Out" to close Mobile Banking.
  

How To Locate ATM or Branch Locations via the Mobile Banking App 

• Complete the following to locate ATM or branch locations: 
  
• Log in to Mobile Banking using your current Internet banking login. The Main Menu page is displayed. 
  
• Select "Find ATM/Branch". The ATM & Branch Search page is displayed. 
  
• Select "Search by Address". The Search by Address page is displayed. 
  
• Enter the appropriate search criteria and select "Search". The Search Results page is displayed. 
  
• Select the appropriate ATM or branch. Details for the ATM or branch are displayed. 
  
• Select "Map It" for directions to the ATM or branch. A map displaying the location of the ATM or branch is displayed.
  
• Select "Menu" to return to the Main Menu page.
  
• Select "Log Out" to close Mobile Banking